Privacy Policy

Effective date: 2026/06/22

BAUME 3 respects your privacy and is committed to protecting the personal information collected through our website, online store and customer communications.

This Privacy Policy explains what information we collect, why we collect it, how we use and share it, and the choices available to you.

1. Who We Are

This website is operated under the business name BAUME 3 by an independent business owner located in Montreal, Quebec, Canada.

Website: baume3.com
Privacy contact: info@baume3.com

For privacy questions or requests concerning your personal information, contact us using the email address above.

2. Personal Information We Collect

Depending on how you interact with BAUME 3, we may collect the following information:

Information you provide directly

• Full name
• Email address
• Telephone number, if provided
• Billing address
• Shipping address
• Order and purchase information
• Products selected and quantities purchased
• Messages sent through our contact form
• Customer-service communications
• Reviews, comments or other content you submit
• Marketing preferences

Information collected automatically

When you visit our website, certain information may be collected automatically, including:

• IP address
• Device and browser information
• Operating system
• General location information
• Pages viewed
• Time spent on the website
• Referring website or link
• Shopping-cart activity
• Interactions with emails, advertisements or website features
• Cookie and similar technology information

Payment information

Payments are processed through Shopify and authorized third-party payment providers.

BAUME 3 does not directly receive or store your complete payment-card number. Payment processors may collect information required to authorize and complete your transaction.

3. How We Use Personal Information

We may use personal information to:

• Process and fulfill orders
• Confirm purchases and send order updates
• Arrange shipping and delivery
• Respond to questions and customer-service requests
• Manage returns, refunds and order concerns
• Detect and prevent fraud, abuse and unauthorized transactions
• Maintain and improve our website and services
• Understand how customers use our website
• Manage inventory and business records
• Send marketing communications when permitted
• Display customer reviews or submitted content
• Comply with tax, accounting, regulatory and legal obligations
• Protect the rights, safety and security of BAUME 3, our customers and service providers

We will not use personal information for a new purpose without obtaining consent when required by law.

4. Consent

By providing personal information to place an order, request assistance or use our website, you consent to its collection, use and disclosure for the purposes described in this Privacy Policy.

Where required, we will request separate consent for activities such as promotional emails or non-essential cookies.

You may withdraw your consent, subject to legal and contractual restrictions, by contacting us. Withdrawing consent may prevent us from providing certain products or services.

5. Marketing Communications

We may send promotional emails if you subscribe to our mailing list or otherwise consent to receive them.

You may unsubscribe at any time by:

• Clicking the unsubscribe link in a marketing email
• Contacting us directly

You may still receive necessary non-promotional communications, including order confirmations, shipping notices, security messages and responses to customer-service requests.

6. Cookies and Similar Technologies

Our website may use cookies, pixels, tags and similar technologies to:

• Keep the website functioning properly
• Remember cart contents and preferences
• Support checkout and account features
• Measure website traffic and performance
• Prevent fraud and improve security
• Understand customer behaviour
• Personalize content or advertising, where permitted

Some cookies are essential to the operation of the store. Other cookies may be controlled through the cookie banner, browser settings or Shopify customer-privacy controls where available.

Disabling certain cookies may affect website functionality.

7. How We Share Personal Information

We may share personal information only when reasonably necessary with service providers that help operate our business, including:

• Shopify
• Payment processors
• Canada Post and other delivery providers
• Website hosting and technology providers
• Email and marketing platforms
• Analytics providers
• Fraud-prevention and security providers
• Professional advisers such as accountants, insurers or legal advisers
• Government authorities or regulators when legally required

Service providers may use personal information only to perform services on our behalf or as otherwise permitted by their own applicable terms and privacy obligations.

We do not sell your personal information for money.

8. Shopify

Our store is hosted on Shopify.

Shopify processes certain personal information to provide the ecommerce platform, checkout, payment, fraud-prevention and store-management services used by BAUME 3.

Information processed through Shopify may be stored or handled in countries outside Quebec or Canada. Shopify’s own privacy policies explain how it handles information within its services.

9. International Transfers

Some service providers may process or store personal information outside Quebec or Canada.

When information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction and may be accessible to courts, law-enforcement agencies or government authorities as permitted by law.

BAUME 3 uses service providers that are reasonably necessary to operate the store and takes reasonable steps to protect personal information under our control.

10. Retention of Personal Information

We retain personal information only for as long as reasonably necessary to:

• Fulfill the purposes described in this policy
• Maintain business, tax and accounting records
• Resolve disputes
• Prevent fraud
• Enforce agreements
• Comply with applicable legal obligations

When information is no longer required, it may be securely deleted, destroyed or anonymized, subject to legal requirements and technical limitations.

11. Security

We use reasonable administrative, technical and physical measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

These measures may include:

• Secure Shopify systems
• Password-protected accounts
• Restricted access to customer information
• Secure payment processing
• Software and device security measures
• Limiting collection to information reasonably required

No website, electronic transmission or storage system is completely secure. We therefore cannot guarantee absolute security.

12. Privacy Incidents

If a privacy incident occurs, BAUME 3 will take reasonable steps to contain the incident, reduce possible harm and investigate what happened.

Where required by applicable law, we will notify affected individuals and the appropriate privacy authority.

13. Accessing and Correcting Your Information

You may request access to personal information we hold about you and ask that inaccurate or incomplete information be corrected.

To submit a request, contact:

Email: [Insert business email address]

We may need to verify your identity before responding.

Access may be limited where permitted or required by law, including where disclosure would reveal another person’s personal information or confidential commercial information.

14. Deletion and Withdrawal Requests

You may ask us to delete personal information or withdraw consent where permitted by law.

Certain information may need to be retained for legal, accounting, fraud-prevention, dispute-resolution or contractual reasons.

Deleting information may also prevent us from completing an order, providing customer service or maintaining your customer account.

15. Automated Technologies and Analytics

We may use automated tools provided by Shopify or other service providers to:

• Detect potentially fraudulent orders
• Analyze website activity
• Recommend products
• Measure advertising performance
• Improve store functionality

These tools may use browsing activity, device information, order data and cookies.

Where required, customers may control certain non-essential tracking technologies through privacy settings or cookie-consent tools.

16. Children’s Privacy

Our website and products are not directed specifically toward children.

We do not knowingly collect personal information directly from children without the consent of a parent or legal guardian where such consent is required.

A parent or guardian who believes that a child has provided personal information may contact us to request its review or deletion.

17. External Links

Our website may contain links to third-party websites, social-media platforms or other services.

BAUME 3 is not responsible for the privacy practices, security or content of third-party websites. Please review their privacy policies before providing personal information.

18. Your Privacy Rights

Depending on the laws that apply to you, you may have the right to:

• Know what personal information we collect
• Understand how it is used and shared
• Request access to your information
• Request correction of inaccurate information
• Withdraw consent where permitted
• Request deletion in certain circumstances
• Ask questions about our privacy practices
• File a complaint with the appropriate privacy authority

To exercise a privacy right, contact us using the information below.

19. Privacy Contact

Questions, requests or complaints concerning privacy may be submitted to:

BAUME 3
Montreal, Quebec, Canada
Email: info@baume3.com
Website: baume3.com

As the business owner, the operator of BAUME 3 is responsible for overseeing the protection of personal information until another privacy contact is formally designated.

We aim to acknowledge privacy requests within a reasonable period and respond in accordance with applicable law.

20. Complaints

Please contact BAUME 3 first if you have a concern about how your personal information has been handled.

You may also have the right to contact the privacy authority responsible for your jurisdiction, including the Commission d’accès à l’information du Québec or the Office of the Privacy Commissioner of Canada, where applicable.

21. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to:

• Our business practices
• Our website and services
• Service providers
• Legal or regulatory requirements

The updated version will be posted on this page with a revised effective date.

We encourage you to review this policy periodically.

22. Contact Information

For questions about this Privacy Policy, contact:

BAUME 3
Montreal, Quebec, Canada
Email: info@baume3.com
Website: baume3.com